We deliver anywhere in the United Kingdom for a flat fee of £4.99.
If you’re somewhere else, contact us and we’ll see what we can do. Maybe a helicopter or some such.
Delivery takes 3 working days from the time you place your order. For example, order on Monday and you’ll receive your pies on Thursday.
Someone needs to be in to sign for your pies. If you’re not there, the delivery company will try and leave the pies with a neighbour, or will try once more in the next 24 hours.
Your pies are kept snug and chilled in our special packaging for 24 hours, so they’ll be happy next to your desk or aforementioned neighbour until you’re able to get them into your fridge (or piehole).
If you’re ordering for a specific date in the future, you can order now and set a delivery date of your choice. Just leave a comment at checkout telling us when you’d like to receive your pies. We’ll bake them fresh and deliver when you say. You’re the boss (well, Timmy’s the boss, but he answers to you).
The Timmy’s van can deliver direct to any London address. If you need pies to fuel your hard-working minds or as a treat for the whole office, Timmy’s Pies can deliver. Minimum order 30 pies, find out more here.
You can change or cancel your order any time before it's dispatched, Just contact us within 2 working days of ordering.
Timmy’s Pies are made to order freshly and especially for you, so after we’ve dispatched them they can’t be returned. However, if you’re unhappy with your pies for any reason whatsoever, please contact us and we’ll do our utmost to sort it out.
Our checkout is fully secure. We use a leading processor called Stripe, and you can check out using Visa Debit, Mastercard, Visa and more. For added security your bank may need you to enter your 3D Secure details. Our checkout will lead you through the process. If you have any problems paying, please do contact us.
If you prefer to pay using Paypal, that’s fine too. Please email us with your name, Paypal email address, and your order. We’ll send you a money request, and once that’s complete your pies will be with you in our standard delivery time.
We’re always happy to speak to you if you prefer to order over the phone, too.